Amazon Connect – Yustin Tech Blog

Amazon Connect AWS Lambda Lex LLM Python

Amazon Connect and MCP Servers – Quickly Getting Started and Configuring

By YustinS December 22, 2025

TL;DR: Bootstrap an environment with https://github.com/YustinS/amazon-connect-agentcore-gateway-quickstart, and/or explore a workshop https://catalog.us-east-1.prod.workshops.aws/workshops/f77f49a2-1eae-4223-a9da-7044d6da51f8/en-US Like most people working…

Amazon Connect Python

Amazon Connect – Pydantic Validations

By YustinS October 31, 2025

This is just a small update, but as part of work a topic that came…

Amazon Connect AWS General

Amazon Connect – Access JSON Path Keys with Fullstops/Periods/Other Special Characters

By YustinS June 30, 2025

Another small one, but potentially of use to others. Whilst working with Lambda functions I…

Amazon Connect Python

Amazon Connect Q – Using AI Agents on an existing call

By YustinS October 31, 2024

This is just a small post, and something I wanted to put out there as…

Amazon Connect AWS Comprehend Infrastructure-as-Code Lambda LLM NodeJS

Amazon Connect Custom Contact Summarization

By YustinS October 16, 2024

One of the really cool features that Contact Lens provides and is natively integrated into…

Amazon Connect AWS Infrastructure-as-Code Lambda

Contact Lens Rules to MS Teams

By YustinS June 27, 2024

A small solution to send Contact Lens rules to MS Teams for review and acknowledging without requiring keeping Amazon Connect open

Amazon Connect AWS Lambda Python

Connect Voice, KVS, and Python Processing

By YustinS May 17, 2024

If you are just here for code rather than my rambling, please find it at…

Amazon Connect AWS Lambda

Connect Async-ing a Sync Function

By YustinS February 2, 2024

One thing that tends to trip up users in Amazon Connect, and directly cause issues…

Amazon Connect AWS Lambda

Cleaning User Supplied Phone Numbers in Amazon Connect

By YustinS January 11, 2024

Background Amazon Connect, as anyone who has used it can tell you, is an amazing…