Amazon Connect Custom Contact Summarization
One of the really cool features that Contact Lens provides and is natively integrated into…
Posted inAmazon Connect AWS Infrastructure-as-Code Lambda
Contact Lens Rules to MS Teams
A small solution to send Contact Lens rules to MS Teams for review and acknowledging without requiring keeping Amazon Connect open
Posted inAWS Development Infrastructure-as-Code
Infrastructure as Code – Trying out CDK and Pulumi
Using Terraform as a foundation, I look into AWS CDK and Pulumi's Pulumi to see how quickly and easily things can be ported across